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Innovative Management Practices for the Evolving Federal Workforce


Welcoming Remarks and Purpose of Forum
Ann Walls, National Nuclear Security Administration – Committee Chair

Keynote: Max Stier, President - Partnership for Public Service
Improving government performance will require changing the culture at many agencies from an environment guided by the status quo to one that constantly strives to innovate. The Partnership drives change in government by providing hands-on assistance to federal agencies from both in-house experts and private sector partners to create models of reform, conducting research to measure government performance in ways that promote transparency and accountability, and growing and training a new class of change agents within our government.

Facility Management Competencies: A Tool for Learning
Elizabeth Dodson, National Park Service

The National Park System encompasses a diverse range of assets required to enable its workforce to execute the mission of the Bureau. From small park units with historic structures to those containing complex modern elements many lie in remote parts of the nation where visitors    and staff are dependent on an infrastructure rivaling a small urban   community. To address the challenges enumerated in a succession of Federal Facility Council reports, the National Park Service looked to both the public and private sector, adopted and benchmarked competencies. These competencies have guided the development of a course of study to prepare the workforce of the future.


Workforce Management Practices in Facility Management at the Smithsonian Institution
 Nancy Bechtol, Smithsonian 

The Smithsonian Institution utilizes an in-house workforce to perform all day to day operations and maintenance functions within its 19 Museums and 9 Support Facilities in the Metro area and beyond.  A staff of over 800 employees is led by a strategic vision and plan which guides all work and directly relates to the strategic plan for the Smithsonian as a whole.  A distinct communication plan is required and all staff skills are properly aligned with work.  Managing the day to day work actively involves all staff in the decision making process through established task forces, utilizing staff at all levels of the organization.  Training programs are developed for all work disciplines which offer nationally recognized certification.  All of these workforce management practices will be discussed in detail to illustrate how to reach the ultimate goal of managing a motivated and capable workforce that achieves success at every level.